Privacy Policy

Last Updated: April, 2026

At Nutex.in, we are dedicated to the privacy of our customers. Protecting your personal information and maintaining your trust is one of our highest priorities. If you have any queries regarding this Privacy Policy, please contact us at care@nutex.in.

1. Information We Collect

We collect both Personal and Non-Personal Information to provide a seamless shopping experience.

  • Contact Details: Name, email address, contact number, shipping address, and date of birth.
  • Transaction Details: Transaction amount, bank name, and card type. Note: Credit card information is processed via secure encrypted gateways and is not stored in full on our local servers.
  • Online Identifiers: IP address, browser type, Internet Service Provider (ISP), and operating system for system administration and debugging.
  • Device Information: Unique identifiers for mobile devices to provide personalized content and internal analysis.

2. How We Collect Data

  • Information Provided by You: Data submitted during registration, checkout, or communication with our support team.
  • Automated Collection (Cookies): We use cookies to enhance website interactivity and understand user preferences. These do not disclose your identity or harm your anonymity.
  • Third-Party Sources: We may receive updated delivery and address information from our shipping carriers to correct our records and ensure successful delivery.

3. Use of Your Information

Your information is used solely for the following purposes:

  • Order Processing: To process transactions, verify orders, and deliver your products.
  • Customer Support: To address your questions, complaints, or requests for information.
  • Marketing & Communication: To inform you about new collections, special offers, and newsletters. You may opt-out of promotional emails at any time.
  • Website Improvement: To enhance our website's offerings, security, and marketing strategies.
  • Legal Compliance: To preserve the integrity of the website and comply with legal obligations.

4. Data Security

We store all collected data in a managed database protected by industry-standard firewalls. While we implement strict security measures, please be aware that no security system is 100% impenetrable. We encourage you to exercise caution when sharing personal information online.

5. Third-Party Disclosure

We do not sell your personal data. We only share information with trusted third parties (such as shipping partners and payment processors) necessary to fulfill your order and improve our services.

6. User Rights and Discretion

You have full control over your data. At any time, you may:

  • Review, update, or rectify your personal information through your account settings.
  • Request the deletion of your personal data by contacting care@nutex.in.
  • Withdraw your consent for data collection (Note: This may limit our ability to provide certain services to you).

7. Updates to This Policy

Nutex Apparel Ltd. reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or grievances regarding your privacy, please reach out to us:

Nutex Apparel Ltd.
Email: care@nutex.in
Address: A-94/1, Wazirpur Industrial Area, New Delhi - 110052